Cancellation Policy

Fees

 A scheduled appointment is time reserved for your exclusive use. It remains your financial responsibility unless you release it for use by someone else by canceling, which allows the Rice Clinic to offer the time to another patient. Therefore, our policy concerning missed appointments is adhered to without exception.

  ·  Missed Appointments  (not kept or not cancelled) - $50 automatically charged by the Rice Clinic regardless of the reason (e.g., illness, emergency, or inclement weather)

     Late Cancellations (less than 24 hours notice) - $50 charge

Appointments may be cancelled by voicemail (501-225-0576) or by speaking to someone at the Rice Clinic. If you leave a voicemail cancellation prior to business hours, it is important that you ensure the cancellation by calling the Rice Clinic and speaking to a receptionist.

Insurance companies will not pay for missed appointment fees or late cancellation fees. Fee tickets for missed appointments are marked “Missed Appointment” and to do otherwise may defraud insurers.

Fees charged for missed appointments are due immediately and future appointments can be reserved only if payment arrangements are made immediately following the missed appointment. Payment may be made by mailing a check, by calling with a credit/debit card, or by paying online at rice-clinic.com

After 3 missed appointments, you will be at risk for dismissal from the Rice Clinic.